All Systems Operational

Uptime over the past 90 days. View historical uptime.
Diamond Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
PRMI Operational
90 days ago
100.0 % uptime
Today
Test Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Diamond Web Response Time
Fetching
Diamond Business Response Time
Fetching

Aug 19, 2026

No incidents reported today.

Aug 18, 2026

Microsoft Updates - C20 Environments
Completed - The scheduled maintenance has been completed.
Aug 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 03:00 EDT
Scheduled - The Azure team will be applying Microsoft updates tonight to the following C20 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT.

• Test-1
• Test-2


Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team
Aug 17, 14:54 EDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

Microsoft Updates - C20 Environments
Completed - The scheduled maintenance has been completed.
Aug 8, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 03:00 EDT
Scheduled - The Azure team will be applying Microsoft updates after 2:00 am CT on Sunday morning to the following C20 environments. To complete the installation process, the servers will be restarted and back online by 7:00 am CT on Sunday morning.

• Prod-Bus-1
• Prod-Web-1
• Prod-SQL-1

Please report any conflicts, otherwise we will move forward with the Microsoft updates.

Thank you,

Azure Team
Aug 5, 12:16 EDT

Aug 7, 2026

Policyholder Portal Maintenance Notification
Completed - The scheduled maintenance has been completed.
Aug 7, 23:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 23:00 EDT
Scheduled - We are writing to notify you that we will be performing scheduled maintenance on your Policyholder Portal environment tonight between 10:00 PM and 1:00 AM CST. The Policyholder Portal will be unavailable for a portion of this maintenance window while the work is completed. While the maintenance itself is expected to be brief, the full window has been reserved to allow adequate time for completion and validation.

This maintenance includes platform updates to support the continued operation of the Policyholder Portal. Updates, including when maintenance begins and when it has been completed, will be posted to your status page throughout the maintenance process.

Thank you for your patience. Please contact our team with any questions.
Aug 7, 22:12 EDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

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